Fax and Phone Orders
Please read and understand the following before you order.
1) Weber Speakers are hand-built and made to order. Please allow at least 7-10 working days for a speaker to be built and then shipped. This is an estimate, and due to our workflow at any given time, this lead time may be shorter or longer. Be sure to check the status page for current lead times.
2) Weber Amp Kits include all parts necessary to build a vintage-style guitar amp. They include no instructions, however, and are intended for experienced builders who can follow a schematic and/or layout. The schematics and layouts are downloadable images on our amp kits ordering page. We do not provide printouts.
3) Weber Custom Cabinets -- including all cabinets for amp kits -- are also hand-built and made to order. The lead time for our cabinets can be anywhere from 3 to 6 weeks.
4) Electronic devices - such as the MASS, MiniMass, Bias Rite, etc. - are built in-house. Please allow 7-10 working days for these items as well.
5) Electronic components - resistors, capacitors, transformers, etc. - pending inventory availability will ship within a few days of the order. Due to the complexity and quantity of the part numbers associated with these components, we request that you use our online ordering form for all component orders.
6) We recone Weber Speakers and select other speakers. Check our Reconing Services link for more information.
7) We use FedEx ground shipping in the United States. We do not under any circumstances use UPS.
8) Shipping is manually calculated when the order is put into our data system. You will receive an email from FedEx with the tracking number of your order when the package is ready to ship. (Please note that this tracking number may not be active until the following business day).
9) All Weber products carry a 30-day warranty against manufacturer's defects.
10) There is a 25% restocking fee for all returned products that are not defective.
11) If you choose to pay via PayPal, you will receive an email with the total shortly after your order.
12) Note to International customers: We receive many requests to
declare lower values for the products we ship in order to reduce import duties and taxes. Due to our legal responsibilities and the possibility of
your shipment being held for further evaluation, we must declare actual value for all shipments. Please do not request a lowered value.